RAW 12pc Light Blue and Blue Gummi Polyhedral Dice Set

The only reason I'm not giving this set a 1 star is because the dice truly are pretty. However, upon receiving my dice, 5 of 12 dice had visible, 3mm+ bubbles in them not to mention the ones I cannot see into. I can expect small bubbles or microbubbles from a raw set as I understand it isn't a finished version, but I still expected these dice to not have flaws outside of necessary sanding as it was not advertised that they may have flaws. Upon emailing customer service about my issues, I got a response that bubbles are simply inevitable and I should just get used to it. However, upon buying dice from a different company, I can say that I truly do not believe that. As a business student I am in disbelief at the curtness of the customer service interaction and the "well get used to it" mentality that they are sending off to clients receiving products that were faulty/not as advertised. I thought about returning these for the offered refund, but as I had already sanded and inked some of them before I noticed and contacted Kraken, I didn't think it fair for me to return them. This is not about the money I spent but rather the imperfect dice followed by an uncaring customer service interaction.
This was my first time buying dice and therefore first time buying dice from Kraken. I can absolutely say that I will never be buying from Kraken again; this was an incredibly upsetting and eye opening purchase. I can definitively say that the reputation Kraken has received is true and deserved; these dice are not anywhere near the quality a consumer can or should expect from a corporation centered on making this product.

I picked these up for a friend who likes to craftily modify her things. I haven't gotten a chance to deliver them to her yet, but the color swirls are gorgeous & I can tell she's gonna live them!